Privacy Policy
Our platform highly values user privacy and is committed to protecting the personal data collected, used, and processed while using our services. This Privacy Policy explains how we manage and protect user information in compliance with applicable laws and regulations. By accessing or using this platform, users agree to the data collection and usage practices described in this policy.
1. Information Collected
1.1. Personal Identity Information: We collect personal identity information including, but not limited to, name, email address, phone number, and other information provided by users when creating an account or contacting customer support.
1.2. Facial Search Information: To use the facial search feature, users may be asked to upload a photo of their face as a reference for searching within a particular album. This photo is used solely for search purposes and will not be shared or used for any other purpose without user consent.
1.3. Payment Information: To complete a photo purchase transaction, we may collect payment information including payment method, account or credit card information, and billing address. We work with trusted payment service providers to process payments securely.
1.4. Activity Information: We collect user activity data, such as search history, photo downloads, and interactions with the platform for service improvement, analysis, and security purposes.
1.5. Technical Information: Information such as IP address, device type, browser type, and other log data may be collected to enhance platform functionality and identify technical issues.
2. Use of Information
2.1. Providing Services: User information is used to provide photo purchase services, including identity verification, payment processing, and facial search features.
2.2. Facial Search Data Processing: Uploaded face photos for the facial search feature are processed automatically by our system to find matches in a specific album. These reference photos are not permanently stored and will be deleted after the search is completed or according to the data retention policy.
2.3. Service Improvement: We use user activity data to improve user experience, develop new features, and understand user preferences overall.
2.4. Security and Fraud Prevention: User information may be used to detect, prevent, and address fraudulent activities, terms and conditions violations, and other security threats.
2.5. Communication: We may use user contact information to send notifications related to accounts, service updates, or other relevant information. Users may opt-out of certain communications at any time.
3. Disclosure of Information to Third Parties
3.1. Payment Partners: We work with trusted payment service providers to process transactions. User payment information may be shared with these partners solely to complete transactions.
3.2. Third-Party Services: We may share user data with third-party service providers that assist in platform operations, such as data analysis, customer support, and server hosting. These services only have access to the data necessary to perform their functions.
3.3. Legal Compliance: We may disclose user information if required to comply with laws, regulations, or court orders, and to protect the rights, privacy, safety, or property of our platform or others.
3.4. Business Transfers: In the event of a merger, acquisition, or asset sale, user information may be transferred to the parties involved, remaining subject to this Privacy Policy.
4. Data Storage and Security
4.1. Data Security: We implement appropriate technical and organizational security measures to protect users' personal data from unauthorized access, misuse, and other threats. However, we cannot guarantee complete data security, and users are expected to maintain the security of their account information.
4.2. Data Retention Duration: Users' personal data will be retained as long as the user account is active or as needed to provide services. Uploaded facial data for search purposes will be temporarily stored per the platform's data retention policy.
4.3. Data Deletion: Users may request data deletion by contacting us. Deletion requests will be processed in accordance with applicable laws.
5. User Rights
5.1. Data Access and Correction: Users have the right to access and update their personal data at any time via account settings or by contacting our customer support team.
5.2. Right to Data Deletion: Users may request the deletion of their personal data as permitted by applicable law. We will review each request and, if eligible, data will be deleted or anonymized.
5.3. Communication Preference Settings: Users can manage their communication preferences and opt-out of receiving marketing communications or certain service updates.
6. Policy on Data Usage for Minors
6.1. This platform is not intended for users under the age of 18. Users under 18 must obtain permission from a parent or guardian before using this service.
6.2. We do not knowingly collect personal information from children under the age of 13. If we become aware of any personal data of children under 13 without parental consent, we will delete the data.
7. Changes to the Privacy Policy
7.1. We may update this Privacy Policy from time to time. Users will be notified of significant changes through the platform or other means. We encourage users to periodically review this Privacy Policy to stay informed about how we protect their personal information.
7.2. If users continue to use the platform after changes are made, they are considered to have accepted the updated Privacy Policy.
8. Contact Us
If users have questions or requests regarding this Privacy Policy or wish to review, correct, or delete their personal data, they may contact us through the contact information provided on the platform.
By using our services, users are considered to have read and agreed to this Privacy Policy.